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Contact Support

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This is our quick messaging service to get in touch with the Turner Designs Support team. If you are outside the continental United States and purchased from an authorized Turner Designs distributor, please contact that distributor - view distributor list here.  

This form is for general questions about Turner Designs products and accessories.
For Returns please navigate to our Returns and Repairs Form.

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Click the Contact Support button below to get in touch with our support team. You may be requested to perform suggested modifications or tests as recommended by the representative. 

Safety Data Sheets (SDS)

Click the links below to view desired Safety Data Sheet.  To request pricing for any of the part numbers listed below click here

Acetone in chlorophyll standards
Part Numbers: 10-850
Shelf Life: 1-year un-opened stored in freezer at -20°C

Fluorescein Calibration Standard

Part Numbers: 10-506
Shelf Life: 1-year under ambient conditions

Fluorescein Dye
Part Numbers: 10-109
Shelf Life: 1-year under ambient conditions

PTSA Calibration Standard
Part Numbers: 10-608, 10-609
Shelf Life: 1-year under ambient conditions

Rhodamine WT Calibration Standard
Part Numbers: 6500-0206500-120, 6500-220
Shelf Life: 1-year under ambient conditions

Rhodamine WT Dye
Part Numbers: 10-108
Shelf Life: 1-year under ambient conditions

FAQs
Frequently Asked Questions

Below are general FAQs.  For instrument specific FAQs please visit individual product pages 

Videos

CyanoFluor in the Field with Dr. Alan Wilson

CyanoFluor in the Field with Dr. Alan Wilson
CyanoFluor in the Field with Dr. Alan Wilson

CyanoFluor in the Field with Dr. Alan Wilson

12:09
What is PhytoFind?

What is PhytoFind?

01:44
How to calibrate the FluoroSense Handheld Fluorometer

How to calibrate the FluoroSense Handheld Fluorometer

01:40
AquaFlash: What is Active Fluorescence

AquaFlash: What is Active Fluorescence

02:50
AquaFlash: Package & Accessories

AquaFlash: Package & Accessories

01:05
AquaFlash: Factory Calibration Check

AquaFlash: Factory Calibration Check

01:26
AquaFlash: Resetting to Factory Calibration

AquaFlash: Resetting to Factory Calibration

02:49
AquaFlash: How to measure a sample using the AquaFlash

AquaFlash: How to measure a sample using the AquaFlash

02:10
Data Downloading

Data Downloading

03:09
CyanoFluor: Predicting HAB events

CyanoFluor: Predicting HAB events

01:38
CyanoFluor: Field Kit Overview

CyanoFluor: Field Kit Overview

01:14
CyanoFluor: How to measure a sample

CyanoFluor: How to measure a sample

02:24
Ballast-Check 2: Setting Ship and Tank Values

Ballast-Check 2: Setting Ship and Tank Values

00:56
CyanoFluor: How to measure PC to CHL ratios in DOM rich water

CyanoFluor: How to measure PC to CHL ratios in DOM rich water

03:05
Ballast-Check 2: What's in the box

Ballast-Check 2: What's in the box

02:05
CyanoFluor: How to verify calibration using the calibration check standard

CyanoFluor: How to verify calibration using the calibration check standard

01:35
Ballast-Check 2: Measuring a sample - LOW risk reading

Ballast-Check 2: Measuring a sample - LOW risk reading

02:49
Ballast-Check 2: Measuring a sample - HIGH risk reading

Ballast-Check 2: Measuring a sample - HIGH risk reading

02:59
Ballast-Check 2: Filter Washing

Ballast-Check 2: Filter Washing

01:25
Ballast-Check 2: Data Download

Ballast-Check 2: Data Download

03:12
Ballast-Check 2: Using the Calibration Check Standard

Ballast-Check 2: Using the Calibration Check Standard

01:48
Fluorometer calibration with liquid primary standards

Fluorometer calibration with liquid primary standards

04:54
Using A Fluorometer To Detect Optic Brighteners In Water Quality Samples.avi

Using A Fluorometer To Detect Optic Brighteners In Water Quality Samples.avi

08:26
Lightweight, water-tight and easy-to-use field fluorometer

Lightweight, water-tight and easy-to-use field fluorometer

00:37
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